Terms of Service

1. Acceptance of Terms

By accessing or using Splitt ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Splitt is a marketplace platform that connects renters with professional rental businesses ("Vendors") who list gear, equipment, and services for rent. Vendors are reviewed and approved by Splitt before they may list on the platform. We facilitate transactions between renters and Vendors but are not a party to the rental agreements between them.

3. User Accounts

• You must be at least 13 years old to create an account and browse the Service.
• You must be at least 18 years old to book a rental or list gear. Individual Vendors and certain gear categories may set a higher minimum age, which is shown before you book.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You agree to provide accurate, current, and complete information during registration and to keep it updated.
• We reserve the right to suspend or terminate accounts that violate these Terms.

4. Listings and Rentals

5. Payments and Fees

• All payments are processed securely through Stripe.
• Splitt charges a service fee on each transaction, displayed at checkout.
• Vendors receive payouts after the rental period is completed and any dispute window has passed.
• Cancellation fees may apply as described in our Cancellation Policy.
• Refunds are issued in accordance with our Cancellation and Refund Policy.

6. Payments, Deposits, Incidental Charges & Refunds

This section explains how Splitt handles your payment method, security deposits, post-rental charges, and refunds. By booking on Splitt you agree to the terms below.

6.1 Saved Payment Method & Authorization to Charge

To book on Splitt, you must provide a valid, reusable payment method (for example, a credit or debit card), which is securely stored by our payment processor, Stripe, for every booking. You expressly authorize Splitt to charge that saved payment method, including on an off-session basis (that is, when you are not actively present at checkout) and after the rental has ended, for amounts you owe under these Terms. This includes:

• The rental price, applicable service fees, taxes, and any protection-plan premium;
• Incidental charges such as damage beyond normal wear and tear, missing or replacement fuel, additional cleaning, late return, and excess mileage;
• Amounts claimed against a security deposit; and
• Any other amount you have agreed to pay in connection with a booking.

We retain a reusable payment method on file for every booking for these purposes, even where a booking does not require a separate security deposit. If an off-session charge cannot be completed (for example, your card is declined), we may send you a secure hosted invoice to complete payment, and unpaid amounts may be pursued through other lawful means.

6.2 Incidental Charges

After a rental is completed, a vendor (or Splitt) may file an itemized incidental charge for amounts you owe, such as damage, missing fuel, additional cleaning, late return, or excess mileage. Each incidental charge is itemized by type and amount and supported by evidence (for example, photos or documentation); damage claims require supporting evidence. When a charge is filed, we will notify you with the details.

You have a 72-hour window from notification to review the charge and either:

• Accept the charge, in which case your saved payment method is charged for the accepted amount; or
• Dispute the charge, which escalates it to Splitt for review.

If you do not accept or dispute a charge within the 72-hour window, you authorize Splitt to automatically charge your saved payment method for the filed amount. If you dispute a charge, Splitt will adjudicate it and may approve the charge (in whole or in part, never exceeding the amount originally filed) or deny it. Splitt's determination of a disputed incidental charge is final. Charges are made in accordance with your authorization in Section 6.1.

6.3 Security Deposits

Certain bookings require a refundable security deposit, which is placed as a hold or charge on your saved payment method at or before the start of the rental. Splitt (or the vendor) may claim against the deposit for amounts you owe under these Terms, including incidental charges. Any portion of the deposit not claimed is released back to your original payment method after the rental period ends and any applicable dispute window has passed. Where a deposit hold does not fully cover the amounts owed, the remaining balance may be charged to your saved payment method as an incidental charge under Sections 6.1 and 6.2.

6.4 Refunds

Eligible refunds (including full or partial refunds arising from cancellations, denied or reduced incidental charges, or released security-deposit holds) are issued to your original payment method. Refunds are initiated promptly once eligibility is confirmed; the time for funds to appear depends on your bank or card issuer and is typically within 5–10 business days. Service fees are refunded only where expressly stated in our Cancellation and Refund Policy.

7. Prohibited Activities

You agree not to:

• List or rent illegal items or items you do not have rights to rent
• Circumvent the platform to conduct transactions off-platform to avoid fees
• Post false, misleading, or deceptive content
• Harass, abuse, or harm other users
• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Scrape or harvest user data without permission

8. Liability and Disclaimers

Splitt is a marketplace platform. We do not own, inspect, or guarantee the quality or safety of any gear listed on our platform. We are not responsible for:

• The accuracy of listings or user-provided information
• Injuries, damages, or losses arising from rental activities
• Disputes between users
• Lost, stolen, or damaged gear (responsibility for gear damage, loss, and theft is allocated between the Renter and the Vendor as described in Sections 4 and 6)

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SPLITT DISCLAIMS ALL WARRANTIES.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPLITT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPLITT'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL SERVICE FEES YOU PAID TO SPLITT IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

10. Assumption of Risk

Outdoor and powersport activities (including without limitation the use of ATVs, jet skis and other personal watercraft, e-bikes, boats, climbing, camping, and winter-sports equipment) are INHERENTLY DANGEROUS and can result in property damage, serious bodily injury, or death, even when equipment is used properly. By booking, renting, or using any gear listed on the Service you acknowledge and agree that:

• You voluntarily and knowingly ASSUME ALL RISKS arising from the use of rented gear and the activities it is used for, whether or not those risks are listed here;
• You are solely responsible for confirming that you (and anyone you permit to use the gear) have the skill, fitness, licenses, certifications, and safety equipment the activity and applicable law require;
• You will inspect gear on pickup and decline the rental if it appears unsafe, and you will follow all manufacturer instructions and Vendor-provided safety guidance;
• Splitt does not own, inspect, maintain, or operate any listed gear and makes no representation that any gear is safe or fit for any activity.

Any additional waiver or release you sign for a specific booking (for example an e-waiver required by a Vendor) supplements, and does not replace, this section.

11. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Splitt, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your rental, use, listing, or provision of any gear; (c) your violation of these Terms or of any applicable law; (d) content you submit to the Service; or (e) your interaction with any other user, including bodily injury, death, or property damage occurring during a rental. Splitt reserves the right to assume the exclusive defense of any matter subject to indemnification by you, in which case you agree to cooperate with Splitt's defense.

12. Intellectual Property

The Service and its original content, features, and functionality are owned by Splitt and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of content you submit, but grant Splitt a license to use, display, and distribute that content in connection with the Service.

13. Copyright Complaints (DMCA)

Splitt respects the intellectual property of others and responds to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA). If you believe content on the Service infringes a copyright you own or control, send a written notice to our designated agent at legal@go-splitt.com containing all of the following:

• Identification of the copyrighted work you claim has been infringed (or, for multiple works at one site, a representative list).
• Identification of the material you claim is infringing, with enough detail for us to locate it, normally the URL of the listing, review, photo, or page.
• Your contact information: name, mailing address, telephone number, and email address.
• A statement that you have a good-faith belief the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner's behalf.
• Your physical or electronic signature.

A notice that omits any of these elements may not be effective. We will remove or disable access to material that is the subject of a valid notice and will make a good-faith effort to notify the user who posted it.

11.1 Counter-Notice

If your material was removed and you believe the removal was a mistake or a misidentification, you may send a counter-notice to the same address. It must identify the removed material and its former location, include your name, address, telephone number, and email address, include a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification, include your consent to the jurisdiction of the federal district court for your address (or, if outside the United States, for the District of Minnesota) and your agreement to accept service of process from the complaining party, and carry your physical or electronic signature. We may restore the material 10 to 14 business days after we forward a valid counter-notice, unless the complaining party notifies us that it has filed an action seeking a court order.

11.2 Repeat Infringers & Misrepresentation

We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers. Note that under 17 U.S.C. § 512(f), anyone who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages.

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through our internal dispute resolution process. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, in Minneapolis, Minnesota. You waive any right to participate in class action lawsuits.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

17. Contact Us

If you have any questions about these Terms, please contact us: