Gift Card Terms
Last updated: October 31, 2026
These Gift Card Terms apply to every Splitt gift card and to the Splitt Credit a gift card becomes once it is added to an account. By buying, receiving or using a Splitt gift card you agree to them. They are part of our Terms of Service, which apply too; where the two differ on gift cards, these Gift Card Terms control.
1. Who issues Splitt gift cards
Splitt gift cards are issued and sold by Splitt LLC, a Minnesota limited liability company, 5625 N Xerxes Ave Ste C 146, Minneapolis, MN 55430 ("Splitt", "we" or "us").
2. What a gift card is
A Splitt gift card is a digital, closed-loop gift card. It can be redeemed only toward bookings of rentals, stays and experiences sold by Splitt on go-splitt.com and in the Splitt apps, including the renter service fee and taxes on those bookings. It is not a credit card, debit card or bank account, and it cannot be used anywhere else.
3. No expiration date and no fees
- Splitt gift cards have no expiration date. The funds never expire.
- There are no fees of any kind: no purchase, activation, dormancy, inactivity or service fees. The full value of the card is always yours to spend.
4. Cash and credit
- Gift cards are not redeemable for cash or credit, except where the law requires it.
- If the remaining balance is under $15.00, we will pay it out to you in cash on request. Email support@go-splitt.com to ask.
5. Buying gift cards
- Each gift card can be for any whole dollar amount from $10.00 to $1,000.00.
- Each account has purchase limits per day and per month. We show the current limits when you buy, and we may change them to keep gift cards safe.
- Gift cards cannot be used to buy other gift cards.
- Gift cards are not reloadable. To give more, buy another gift card.
- We may review a purchase before the gift card is sent. If we do, we will email you, and the card goes out once the review is done.
6. Adding a gift card to your account
Once a gift card is added to a Splitt account, its value becomes Splitt Credit on that account. Splitt Credit from a gift card cannot be transferred to another account.
7. Lost or stolen codes, and cancelling a gift
- Treat a gift card code like cash. Anyone who has the code can use it, so keep it private.
- Splitt is not responsible for a code that is lost or stolen after it has been delivered, or for a gift card used without your permission after delivery.
- Until a gift card has been delivered, the person who bought it can cancel it for a full refund to the original payment method.
- A purchaser can ask us to resend a delivered gift card to the same email address. A resend comes with a new code, and the earlier code stops working.
8. Fraud and unauthorized payments
We may void, suspend or refuse to honor a gift card, or remove Splitt Credit that came from one, if the card was obtained through fraud, an unauthorized payment or any other unlawful means, or if its payment is reversed or disputed.
9. Refunds of bookings paid with gift card value
When a booking paid in whole or in part with gift card value is refunded, the refund of that value returns to your Splitt Credit first. Any part of the booking you paid by card is refunded under our Cancellation and Refund Policy.
10. Protect yourself from scams
Splitt will never ask you to pay a bill, fee, tax or debt with a gift card, and no government agency or legitimate business will either. If someone asks you to pay them with a Splitt gift card, or to read them a code, it is a scam. Do not share the code, and tell us at support@go-splitt.com.
11. Privacy
We use the recipient's email address only to deliver the gift and to prevent fraud. Our Privacy Policy explains how we handle personal information.
12. Governing law
These Gift Card Terms are governed by the laws of the State of Minnesota, without regard to its conflict of law provisions.
13. Contact us
Questions about a gift card? We are happy to help.
